Dr. Shane Butler
I have used the transcription services of Bernie McCullough and her staff at Virtual Office Solutions for a number of social research projects on which I’ve worked over the past few years. The service VOS provided was excellent: prompt, efficient, courteous and reasonably priced. I plan to use it again, and I have recommended it to colleagues who are engaged on similar projects.
Working and studying is a difficult balance at the best of times. As part of my Masters I had 5 hours of audio to transcribe which would have taken me close to 30 hours to complete, which in practical terms would have taken 3 weeks to squeeze into work and home life. From an efficiency and motivational point of view I didn't want to waste time doing this. Initially I looked at a number of voice recognition software providers and quickly concluded that these would not be able to transcribe 2-person interviews and would require a lot of editing to correct. So, I contacted a number of transcription services, however most were one man bands that had 1-2 week lead times and required a further 1-2 weeks to complete the work. VOS on the other hand were able to offer a 4-day turnaround as they had a network of transcribers to spread the workload. They were also able to drip feed me each transcription when completed which enabled me to kick on with interpreting the data (the part that gets you marks). The rate was very competitive and the process very professional from the signing of confidentiality agreements right through to invoice processing. I cannot recommend Bernie and her team at VOS highly enough.
Dr. Vincent Carroll, Director
Lansdowne College of Acupuncture
I have been using Virtual Office Solutions for over four years now and they have always been a pleasure to deal with. They are fast, reliable, trustworthy and have never let me down. As a director of my own company, it is great to know I am dealing with a company who works within my budget, has initiative and drive, and reacts very well under pressure.
Jeremy Mitchell, Director
Bernie McCullough and her team at Virtual Office Solutions have provided us with an outsourced typing service for many years. Their service has always been excellent – timely, accurate, thoughtful and responsive to our needs. I would have no hesitation in recommending her service.
Rachel Doogue, Behavioural Assessment Specialist
Rdc Assessing Work Behaviour
Bernie delivered exceptional results at short notice by audio typing interview reports. Her approach was professional, very personable and under time pressure very reliable. I would highly recommend her services at VOS.
John Lane, Managing Partner
I find Virtual Office Solutions very reliable and accurate with a quick turnaround of service always assured.
Shane Flanagan, Director
DNG Flanagan Ford
VOS were recommended to us by another agent in the DNG network, they provide a valuable, timely , accurate service which is of huge benefit to our company. We would have no hesitation in recommending Bernie and the team at VOS to anyone looking to outsource their typing.
Bernadette Treanor, Managing Consultant
BEO Solutions – Employee Relations Consultants
Bernie, and VOS, have pulled out all the stops to achieve my deadlines. Even when she is unsure she can achieve my emergency work, she has delivered. She is prompt, efficient, patient, and very effective at delivering what is needed with absolute confidentiality and integrity. I have no hesitation in recommending Bernie and her team at VOS.
Dr Patricia Fitzsimons MB, BCH, BAO, FFRRCSI
Masters Degree in Psycho-Oncology
I went back to University in my mid fifties to do a Masters Degree in Psycho-Oncology which involved a Thesis. I had very few computer skills and I couldn’t type. Without Bernie and VOS I would probably not have successfully completed my degree. She was kind, caring, tolerant, encouraging and excellent at her job. She understood how to set out the work, create paragraphs, structure graphs in the text and all those things that I didn’t have an idea about. In conclusion I highly recommend Bernie and VOS for not only the excellence of their work, but also for Bernie’s ongoing encouragement and inspiration. Even though I have never met Bernie (all the work was done by email and dropbox) I would regard her as a friend.
Liam Murphy, HR Consultant
Mary Daly & Associates
We have been using the services of Virtual Office Solutions for the past number of months and have found the service very professional and reliable. We also greatly appreciate the fast turnaround and quick response times!
Liability Claims Investigations
I have found VOS to be an excellent company, totally reliable, with high quality work and excellent response times. I have no hesitation in recommending their typing services.
Maeve Daly, Lecturer in Education
Responsive, friendly, efficient and confidential service. Excellent work done for us throughout our research project.
Pat McGovern, Managing Director
McGovern O’Brien Chartered Building Surveyors
I am very happy with the rapid response on typing, particularly when urgent, and also the level of accuracy of the finished document.
Mary McGregor, Solicitor
I use VOS for typing, and the service is very efficient accurate and cost effective. Bernie and the staff are always so helpful. If I need something urgently, they can handle that, but in any event the service is always fast. I can’t fault VOS.
Hotel Development Project Manager
Enterprising and responsive on a professional and intuitive level gets the job done but adds an "extra bit" that improves and adds value to the original request and when the pressure is on it's nice to know that Virtual Office Solutions is game for the challenge and delivers all that is required… and more!!
Seamus Roche BL
Barrister at Law
I would recommend Bernie and her team at VOS in the highest terms. Their work is excellent, they always accommodate last minute (sometimes unreasonable) deadlines and offer excellent value for money. An excellent company to work with in every sense.
Mohamad Saab, PhD Candidate
School of Nursing & Midwifery, University College Cork
I have used VOS’s service to transcribe 15 health interviews. The transcription was professional, accurate and prompt, which is what you hope for when you deal with deadlines in an academic setting. For this reason I highly recommend the services offered by VOS for those who want their interviews accurately and quickly transcribed and I hope to use their services in the future.
Trainee Primary School Teacher
Bernie and the team at VOS recently transcribed audio interviews I recorded for my thesis. I couldn't believe how quickly and efficiently they were able to turn them around. The transcriptions are flawless and the layout tailored to completely suit my needs. I wouldn't hesitate to recommend Bernie and the team, excellent, efficient and very competitively priced service.
Frank Scott-Lennon, HR/IR Consultant
HR for SMEs
For several years we at HRforSMEs have benefited from the quality service that Bernie and her team at VOS provide. They have consistently provided us with top class responses to our needs in respect of Word, Spreadheets and PowerPoint docs. all the time completing same in a speedy and friendly manner.
Paul Smyth, Solicitor
Smyth & Sons Solicitor
I would recommend Virtual Office Solutions to any company who wants a professional, efficient, fast and accurate service. Contracting Virtual Office Solutions on a "need only" basis is a very cost-effective way to operate my company.
Ian Kavanagh, Forensic Engineer
I’m happy to recommend the typing services from Virtual Office Solutions. The typists have a very good understanding of the terminology used in the construction, legal and insurance sectors in Ireland, so the reports are always prepared to a very high standard of accuracy. It’s a big time saver for us that the reports are received with all of the formatting in place to match our firm’s standard report template.
John McCusker, Director
JMC Associates – MEP Engineering Design Consultants
The transcription services provided by VOS are excellent. Being in the Construction and Engineering Sector, many of the phrases and acronyms we use and present in our documents are specific to our industry and VOS can deal with these very accurately. The service provided by VOS is professional, prompt, efficient and personal. VOS are always there for us when we need them.
Sean Matthews, Insurance and Investment Expert
Sean P. Matthews Insurances
Tackles projects with innovation and flair and above all absolute competency. Virtual Office Solutions gets the job done, every time, on time and within budget! I would highly recommend Virtual Office Solutions to anyone who needs assistance with any project type.