What Our Clients Say?

Below are some testimonials from clients we’ve had the pleasure of working with over the years.  Read in their own words what they have to say about their experience of using the typing services provided by Virtual Office Solutions.

I am happy to confirm that I have been availing of the services offered by Bernie McCullough and her team at Virtual Office Solutions for in excess of the last 15 years. My requirements fluctuate from requiring letters, Advice on Proofs, Memos in relation to Case Notes, and not infrequently require that the turnaround time to be overnight or indeed even shorter during the course of a day. Bernie and her team have become absolutely indispensable to me in the context of trying to run a practice, and I have become dependent upon the service they offer. I have never found anything other than a can-do attitude from Bernie and her team. In short, I would quite simply be lost without the service that is offered to me by Bernie and her team.

Michael Bowman, S.C.

Senior Counsel

I have been using VOS Office Solutions for a number of years and I have always found the service to be excellent. Bernie and her team are focused and dedicated. Their turn around time is very efficient and Bernie holds all her work to a high standard. I would not hesitate in recommending her services.

Maighread Kelly

Management Consultant

VOS has been a valued and highly appreciated support service to our company for over 10 years. The speed, accuracy and professionalism are always of a very high standard. The terminology used in Ireland’s construction, legal and insurance sectors where we operate is very specific and the VOS team has always had an excellent understanding of it all. Our company operates a standard report template and it’s great to have the VOS team format their typing to this template to save time on our side. I’m more than happy to recommend Bernie and her team.

Orla Kavanagh, Office Manager

KF Investigative Engineers

I have been using Virtual Office Solutions for several years now and I find their service invaluable. They provide an excellent transcription service and I am absolutely delighted with the quality and speed with which they are able to turn around my requests at very short notice. The quality of the work means that any further editing is minimal. Bernie is professional, accommodating and always happy to assist. The team offer an efficient, reliable and flexible service. I would highly recommend VOS, their service will save you time and money.

Sharon Hannon BCL LLM

Noel M. Roarty Legal Costs Accountants

Bernie and VOS have been providing transcription services to our research team for several years. Whether interviews or focus groups, the VOS team effectively capture often challenging content as well as a wide array of accents and speech styles with minimal edits required once transcripts are returned. VOS makes it easy to transfer audio content, retrieve transcripts, and manage complex data transfers efficiently, securely, in line with our layout requirements, and with fast turnaround times. We routinely recommend VOS to research and academic colleagues.

Suzanne Smith MSc

Centre Manager NetwellCASALA Research Centre, Dundalk Institute of Technology

I have been using the services of VOS for a number of years now, I would consider Bernie and her team a fantastic asset to my business. In the nature of what I do it is comforting to know that you have VOS services to avail off. Many times, they have turned around my work effectively and efficiently even when my deadlines seem impossible. Bernie is amazing to deal with and the work is always to an extremely high standard. I cannot recommend VOS highly enough and would like to just say thank you to Bernie and her team.

Elaine Ryan – ERA Ltd, HR & Business Consultants

Elaine Ryan & Associates

We have worked with Bernie and the VOS team for some time now. Bernie is both professional and a pleasure to work with throughout the process. The turnaround for transcription of research interviews and focus groups is prompt, efficient and highly accurate. We have no hesitation in recommending the VOS services to colleagues and have done so several times.

Professor Maurice Devlin and Associate Professor Hilary Tierney

Maynooth University Centre for Youth Research and Development

I am a barrister. I have enjoyed the benefit of the excellent service provided by VOS for more than 5 years. The system of sending audio files by email and receiving word documents in return works conveniently and efficiently. Formatting is as requested and can be amended if required. Typing is accurate and mistake free. Normal speed of turnaround is less than a working day. If necessary, even faster can be arranged. Charges are entirely reasonable and clearly recorded and detailed in monthly invoices. I have no hesitation in recommending VOS.

John R Finlay S.C.

Senior Counsel

Vos.ie have been transcribing audio files for me for the past number of years and I can’t recommend their service highly enough. The turnaround time for the transcripts of the audio recordings that I send to Bernie is extremely fast and excellent value for money. The quality of the work is exceptional. Vos.ie has made my practice a lot more efficient and focused by reducing the time I spend on administration.

Jane Murphy BL

Junior Counsel

I have used VOS for the past number of years now and all I can say is that the service from Bernie and her team have transformed my practice. My secretarial staff now can focus on client work without getting bogged down in dictation. The turnaround times are great and the quality excellent. I highly recommend the service. 

Colm Kelly, Solicitor

Healy Crowley Ahern Solicitors

We have relied on Bernie and the team at VOS to help out at extreme busy periods or to cover staff shortages and have always found them to be fast, accurate and reliable. It’s great security knowing we can call on them at any time and that they’ll be there for us. Wouldn’t hesitate to recommend them.

Smyth & Son Solicitors, Drogheda, Co. Louth

My company has used VOS for several years now and we have always found them to be very professional with fast turnaround times and a very high level of accuracy.  I would have no hesitation in recommending VOS for any typing requirements. 

Val O’Brien, Owner

Val O’Brien & Associates, Chartered Building Surveyors

Bernie and her team are always highly efficient and accurate and provide an excellent service. I us them regularly and am delighted to recommend them.

C Daly, BL

We have been working with Bernie and her team in VOS for some time now and find them extremely efficient and very professional with excellent turnaround times and would highly recommend them.


Chartered Building Surveyor, Director, ABL Surveyors

I highly commend the services that Virtual Office Solutions offer; I have used the transcription service a number of times and have always been impressed by the professionalism, accuracy and clarity of the work along with the speed of turnaround. I have always encountered a very friendly and supportive service and had an outstanding experience.

Dr Owen Doody, Senior Lecturer

University of Limerick

It was an absolute pleasure to work with Bernie and VOS. The transcription service provided was outstanding, and work was turned around at short notice and to the highest standards. I have no hesitation in recommending her and her organisation and will use the services of VOS again when the opportunity arises. 

Dr Joanne Murphy

University of Belfast

Fantastic Service. My transcripts were provided within 72 hours with minimum fuss. I would highly recommend this service.

Eoin O’Brien, BA, DBS, CBS, Cert Mgmt, MBA

Lifelong Learning Manager

I have worked with Bernie on a number of qualitative research projects across the years. She is a pleasure to work with. Transcriptions are of a very high calibre, accurate and consistent and delivered in a timely professional manner.

Prof Pauline Meskell, UL

University of Limerick

I asked Bernie at VOS  to tidy my thesis, get the formatting correct and  make sure that it worked properly as  a document. She did a marvellous job and hit the deadlines agreed. I was extremely pleased with the work, which was fairly priced. I can highly commend the service.

Dr Martin Meagher

SETU Carlow Campus

Bernie, and VOS, have pulled out all the stops to achieve my deadlines. Even when she is unsure she can achieve my emergency work, she has delivered. She is prompt, efficient, patient, and very effective at delivering what is needed with absolute confidentiality and integrity. I have no hesitation in recommending Bernie and her team at VOS.

Bernadette Treanor- Managing Consultant

BEO Solutions – Employee Relations Consultants

Bernie and the team at VOS recently transcribed audio interviews I recorded for my thesis. I couldn’t believe how quickly and efficiently they were able to turn them around. The transcriptions are flawless and the layout tailored to completely suit my needs. I wouldn’t hesitate to recommend Bernie and the team, excellent, efficient and very competitively priced service.

Rachel Towell

Trainee Primary School Teacher

I went back to University in my mid fifties to do a Masters Degree in Psycho-Oncology which involved a Thesis. I had very few computer skills and I couldn’t type. Without Bernie and VOS I would probably not have successfully completed my degree. She was kind, caring, tolerant, encouraging and excellent at her job.

Dr. Patricia Fitzsimons

Masters Degree in Psycho-Oncology

I have found this wonderful service so fast, efficient, and great value for money.  Nothing was ever a problem for Bernie. Highly recommend.

Brenda Kavanagh

Owner, Greenacres Playschool, Sandpit, Termonfeckin, Co. Louth

I have been very impressed with Bernie and her team in VOS. They have always provided a timely and accurate transcription service and are very helpful and accommodating. I would highly recommend them to colleagues.

Mala Shah

Adjunct Senior Lecturer, University College Cork

The VOS team provide an efficient, excellent service. The team members are helpful, interested and reliable, generating high quality output.

Dr Roisín Lonergan

Consultant Neurologist, Mater Misericordiae University Hospital, Dublin

I have always found Bernie and all of her colleagues at Virtual Office Solutions to be helpful and friendly. Their quality and speed of turnaround is excellent. I would have no hesitation in recommending VOS to others.


Chartered/ Registered Building Surveyor
RICS Certified Historic Building Professional

As a barrister I have engaged the services of Virtual Office Solutions for a good number of years past and I am happy to say that the service provided  is not only prompt, accurate and efficient but also very courteous. Bernie and her team are always prepared to step into the gap when the necessity arises which is something to be valued. I am glad to have the opportunity to give this well-deserved recommendation.

Senior Counsel, The Law Library